Frequently Asked Questions

• Industry-recognized qualifications
• Corporate training
• Global industry partnerships
• A growing community of Sustainable Built Environment professionals, students, and employers

Program duration varies by certificate and may take 8 weeks, with flexible pacing options.

Yes. CAISBE offers online learning and weekend study options designed for working professionals across Canada and Africa.

You can choose from any delivery method that is available to you. Once you select one method, you do not need to use this method for the remaining courses in the certificate programs. You can mix the delivery options depending on your budget, availability, and needs.

Learners must complete their certificate enrolment within a three-year period. Learners selecting not to complete their certificate enrolment within the term will be considered inactive.

In the CAISBE Learning Portal, you will have two hours to complete your exams. You are required to read and comply with the CAISBE code of professional ethics, so please read those prior to taking your course exam.

To pass the exam you must score a 70% or better. If you fail, you cannot appeal to have your score changed to a pass.

Exams are multiple choice. Each chapter within your course material will have practice questions that can be used to prepare you for the type of questions that will appear on the certificate exam.

Once you complete your last question of the exam, the system will indicate what your unofficial mark is. You will receive an official result within fourteen days after you complete the exam.

The CPD program requires that course graduates earn 16 points of continuing education credit every two years to maintain their membership certificate status. The two-year renewal period begins on the date that graduates attain their first certificate.

You can get your CPD points in a number of ways. You can attend conferences, seminars, and trade shows related to facility management or property management, including building operations.

You can take any course in any order. If you don’t have a background in facility operations, start with the Fundamentals course, as this course covers a bit of everything about facility operations and you will find it easier once you have taken the other courses.

Learners must complete their certificate enrolment within a one-year period. Beyond this term, members will be considered inactive.